Cancellations must be made by calling the office (701-584-2201) during regular business hours as listed on the main page.
Leaving a message on the lake's answering system is not acceptable. You must speak with an employee in person.
Credit card refunds generally take anywhere from 5 to 10 days.
Reservations cannot be made by leaving a message on the lake's answering system.
Cancelled reservations paid by cash or check will have a refund check (minus required fees) issued by the Tri-Cities Joint Job Development Authority (TCJJDA) within 30 days.
IF FOR ANY REASON A PERSON WOULD NEED TO CANCEL THEIR RESERVATION FOR THE GILLIGAN'S CABIN THE FOLLOWING POLICY WILL APPLY:
PLEASE CONTACT OUR OFFICE WITH ANY QUESTIONS ON RESERVATIONS OR THE CANCELLATION POLICY.
CANCELLATIONS CAN NOT BE MADE BY LEAVING A MESSAGE ON THE PHONE OR IN AN EMAIL. YOU MUST TALK TO A LAKE TSCHIDA STAFF TO COMPLETE A CANCELLATION.